7bet7 Privacy Policy
We are committed to protecting your personal information. This policy explains clearly what data we collect, why we collect it, and how we keep it safe.
1. Introduction
7bet7 ("the Platform", "we", "us", "our") respects the privacy of every individual who accesses or uses our website at https://7bet7.ws and the services provided thereon. This Privacy Policy describes how 7bet7 collects, uses, stores, shares, and protects personal data relating to registered players, prospective players, and website visitors (collectively, "you" or "users"). This Policy forms part of the 7bet7 Terms and Conditions, which you accept when registering an account or continuing to use the platform.
By accessing the 7bet7 platform or creating an account, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this Policy, please do not use the platform. Players in Bangladesh are reminded that the minimum age requirement to use 7bet7 is 21 years.
You are responsible for ensuring that any personal data you provide to 7bet7 is accurate, complete, and kept up to date. Providing false or misleading personal information constitutes a breach of the Terms and Conditions and may result in account suspension. It is particularly important that the name and identity details you register under match your government-issued identification documents, as these are used for identity verification (KYC).
Privacy at a Glance
The key principles that shape how 7bet7 handles your personal data.
2. Information We Collect
7bet7 collects personal data through several channels: information you provide directly when registering or using the platform, information generated by your activity on the platform, and technical data collected automatically when you visit the site. The categories of personal data we collect are set out below.
Registration and Identity Data
When you create a 7bet7 account, we collect your full name, date of birth, gender, residential address, email address, and mobile phone number. If you complete identity verification (KYC), we additionally collect copies of government-issued identity documents such as your National Identity Card (NID) or passport, and may collect a selfie or other biometric image for identity matching purposes. This data is required to verify that you meet the minimum age requirement of 21 years and to comply with fraud prevention obligations.
Financial and Transaction Data
We collect records of all deposits, withdrawals, and gameplay transactions made through your account, including the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard), transaction amounts in BDT, transaction timestamps, and transaction reference numbers. We do not store full payment card numbers or mobile banking PINs — these are handled directly by the relevant payment processors under their own security frameworks.
Usage and Gameplay Data
We collect data about how you use the platform, including the games you play, session durations, betting patterns, pages visited, features used, and in-session responsible gaming interactions (such as setting a deposit limit or requesting a cooling-off period). This data is used to personalise your experience, improve the platform, and to fulfil our responsible gaming obligations.
Technical and Device Data
When you visit 7bet7, our servers automatically collect certain technical information including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and the pages you visit and time spent on each. This data is used for platform security, fraud detection, and aggregate analytics to improve site performance. We do not use this data to build individual advertising profiles.
3. How We Use Your Information
The following table summarises the primary purposes for which 7bet7 uses the personal data it collects, and the category of data used for each purpose.
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, identity documents |
| Processing deposits and withdrawals | Financial and transaction data, identity data |
| Fraud prevention and security monitoring | All categories, including device and usage data |
| Responsible gaming compliance | Usage and gameplay data, registration data |
| Customer support and dispute resolution | All data relevant to the support query |
| Platform improvement and analytics | Aggregated usage and technical data (anonymised where possible) |
4. Legal Basis for Processing
7bet7 processes your personal data under the following legal bases, depending on the purpose and nature of the processing activity:
- Contract performance: processing necessary to fulfil our contractual obligations to you as a registered player, including managing your account, processing transactions, and providing access to games.
- Legal obligation: processing necessary to comply with applicable legal and regulatory requirements, including anti-money laundering (AML) obligations, KYC verification requirements, age verification requirements, and tax reporting obligations.
- Legitimate interests: processing necessary for our legitimate business interests, including fraud detection and prevention, platform security, responsible gaming monitoring, and improving the quality of our services — provided these interests are not overridden by your privacy rights.
- Consent: where we rely on your consent as the legal basis for processing — for example, for sending optional marketing communications — you may withdraw that consent at any time by contacting support or updating your account communication preferences.
5. Sharing Your Information
7bet7 does not sell, rent, or trade your personal data to or with any third party for their own commercial purposes. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
Payment Processors
To process your deposits and withdrawals, we share the minimum necessary financial and identity data with the relevant payment processing partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard and their processing networks). These providers are contractually bound to process your data securely and only for the specific purpose of completing the transaction. They do not receive your gaming data.
Game Providers
Games on 7bet7 are supplied by third-party studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. To deliver their games to your session, these providers may receive limited technical data (such as a session token and your account currency) but do not receive your full name, payment details, or identity documents. Data shared with game providers is governed by their own privacy and security frameworks, which 7bet7 has reviewed as part of its partner vetting process.
Legal and Regulatory Authorities
7bet7 may be required by law to disclose personal data to regulatory bodies, law enforcement agencies, tax authorities, financial intelligence units, or courts of competent jurisdiction. Such disclosures will be made only to the extent legally required, and where permitted by law we will endeavour to inform you before making such a disclosure. 7bet7 fully cooperates with legitimate legal processes.
7bet7 does not sell, license, or otherwise commercially transfer your personal data to data brokers, advertising networks, social media platforms, or any third party for that party's own commercial use. Any sharing of data is strictly limited to the service-delivery and compliance purposes described in this Policy.
6. Cookies and Tracking Technologies
7bet7 uses cookies and similar tracking technologies on its website. A cookie is a small text file placed on your device by a website to remember information about your visit. The types of cookies used by 7bet7 are described below.
Strictly Necessary Cookies
These cookies are essential for the platform to function. They maintain your login session, remember your language preference, and ensure the secure transmission of data between your browser and our servers. These cookies cannot be disabled without breaking core platform functionality. No consent is required for strictly necessary cookies under standard data protection principles.
Performance and Analytics Cookies
These cookies collect anonymised or aggregated data about how visitors use 7bet7, such as which pages are visited most frequently, how long sessions last, and which features are used. This information helps us improve the platform's performance, layout, and content. The data collected by these cookies does not identify individual users. You may disable these cookies in your browser settings without affecting core platform functionality.
Functional Cookies
These cookies remember choices you make on the platform — such as your preferred language, display settings, and responsible gaming preferences — so you do not need to re-enter them each time you visit. Disabling functional cookies may affect your experience but will not prevent you from using the platform.
You can manage or delete cookies at any time through your browser's settings menu. Please note that disabling certain cookies may affect the functionality of the 7bet7 platform. For more information on managing cookies in your specific browser, refer to that browser's help documentation.
7. Data Retention
7bet7 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, tax, or accounting obligations. The retention periods applicable to different categories of data are determined by the nature of the data and the legal basis for its collection.
Account data for active accounts is retained for the lifetime of the account plus a minimum period following account closure, as required by applicable financial and anti-money laundering regulations. Transaction records are retained for a minimum of five years from the date of the transaction. Identity verification documents are retained for a minimum of five years following account closure. Usage and gameplay data is typically retained for two years from the date of collection, unless a longer retention period is required for legal or fraud investigation purposes.
If you request deletion of your personal data, 7bet7 will action the request to the extent permitted by law. Where legal or regulatory retention requirements apply to certain data, that data cannot be deleted until the applicable retention period has expired. We will inform you of any such limitation at the time we respond to your deletion request, and will confirm what data has been deleted and what has been retained and why.
8. Your Privacy Rights
Subject to applicable law, you have the following rights in relation to the personal data that 7bet7 holds about you. To exercise any of these rights, please contact our support team using the details in the Contact section below. We will respond to all valid requests within a reasonable timeframe.
- Right of access: you have the right to request a copy of all personal data 7bet7 holds about you, together with information about how it is being used.
- Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
- Right to erasure: you have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to applicable legal retention requirements.
- Right to restrict processing: in certain circumstances you have the right to request that we restrict our processing of your personal data — for example, while a rectification request is being investigated.
- Right to data portability: you have the right to receive a copy of personal data you have provided to us in a structured, commonly used, machine-readable format, and to request that we transmit it to another service provider where technically feasible.
- Right to object: you have the right to object to our processing of your personal data where that processing is based on legitimate interests, including objecting to the use of your data for direct marketing purposes.
To exercise any of the above rights, please contact us at [email protected] with the subject line "Data Rights Request" and a clear description of the right you wish to exercise. We may require identity verification before processing your request to ensure the security of your data.
9. Data Security
7bet7 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive data at rest, access controls limiting data access to authorised personnel only, regular security audits and penetration testing, and two-factor authentication options for player accounts.
While 7bet7 takes all reasonable steps to protect your data, no method of transmission over the internet and no method of electronic storage is 100% secure. In the event of a data security incident that is likely to result in a risk to your rights and freedoms, 7bet7 will take prompt action to contain the incident and will notify affected users as required by applicable law.
Data security is a shared responsibility. You are responsible for keeping your account credentials confidential and for using a strong, unique password for your 7bet7 account. Do not share your login details with anyone. If you suspect your account has been accessed without your authorisation, contact 7bet7 support immediately at [email protected].
10. Minors and Age Restriction
7bet7 is strictly an adult gaming platform. The minimum age to register and use 7bet7 is 21 years. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes age verification steps, and we may require documentary proof of age before activating an account or processing a withdrawal.
If we become aware that personal data has been collected from an individual under 21 years of age without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. Any winnings accrued on an account found to have been operated by a person under 21 will be voided. If you believe that a person under 21 has registered on 7bet7, please notify us immediately at [email protected].
11. Third-Party Links and Services
The 7bet7 platform may contain references to or integrations with third-party services, including game providers and payment processors. This Privacy Policy applies only to data processed by 7bet7 directly. Where your use of a game or payment feature involves a third-party provider, that provider's own privacy policy governs how they handle the data they receive in connection with that service. 7bet7 is not responsible for the privacy practices of third-party providers, and we encourage you to review the privacy policies of any third party with whom you share data.
12. Changes to This Privacy Policy
7bet7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform functionality. Where changes are material, we will endeavour to provide reasonable advance notice by posting a prominent notice on the platform or by sending a notification to your registered email address. The effective date of the current version of this Policy is displayed at the top of this page.
Your continued use of the 7bet7 platform following the posting of any update to this Privacy Policy constitutes your acceptance of the revised Policy. We encourage all players to review this Policy periodically to stay informed about how we protect their data. If you have concerns about any change to this Policy, please contact our support team before continuing to use the platform.
13. Contact and Data Enquiries
If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to report a potential data security concern, please contact the 7bet7 support team. We aim to respond to all privacy-related enquiries within five business days.
Data Enquiries Email
For all privacy and data protection enquiries, contact us at: [email protected]
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